Customer management API manages:
- Individual resource
- organization resource
Main attributes of individual are:
- Id: Unique identifier for the party
- Gender: Gender
- Place Of Birth: An hyperlink to the place of birth
- Country Of Birth: The country of birth
- Nationality: Nationality
- Marital Status: Marital status (married, divorced, widow, …)
- Birth date: Birth date
- Death Date: Death date
- Characteristic: Allows to describes individual hobbies, center of interests …
- Disability: List of disabilities (such as blind, motor-handicapped, …)
- Title: Useful for titles (aristocratic, social …): Pr, Dr, Sir …
- Given Name: First name
- Family Name: Last name
- Middle Name: Middle names
- Full Name: Full name flatten (first, middle, and last names)
- Formatted Name: A formatted name useful for specific contexts (Chinese, Japanese, Korean, …)
- Other Name: To keep track other names (for example the old name of a woman before marriage or an artist name)
- Location: Temporary current location of the party (may be used if the party has approved its sharing)
- Individual Identification: Identifiers used to identify a person (passport, national identity card, driver's license, social security number, birth certificate)
- External Reference: External reference to manage touch points to external OTT identifiers for the person (Facebook, google+ …). In addition to the SID Model.
- Related Party: List of party Roles (attributes are expanded here) with the association of Party Role to party. In this construct, Party Role is not a managed resource.
- Contact Medium: Describes the contact mediums that could be used to contact the customer (emails, phone numbers, postal addresses)
Main attributes of organization are:
- Id: Unique identifier for the party
- Type: Type of Organization (Company, …)
- Is Legal Entity: To tag if the organization is a legal entity known by national referential
- Exists During: Details the establishment of the organization and its cessation
- Trading Name: The name that the organization (unit) trades under
- Name Type: "Co.", "Inc.", "Ltd.", "Pty Ltd." , "Plc.", "Gmbh"
- Other Name: May be used to put former names
- Characteristic: Allows to describe specific characteristics of organization
- Organization Identification: Used to identify company in a country or internationally
- External Reference: External reference to manage touch points to external OTT identifiers for the person (Facebook, google+,) In addition to the SID Model.
- Related Party: List of partyRoles (attributes are expanded here) with the association of PartyRole to party. In this construct, PartyRole is not a managed resource. In addition to the SID Model.
- Organization Relationships (Parent and Child): Links between organizations: useful to describe an organization structure between headquarters, affiliates, In addition to the SID Model.
- Contact Medium : Describes the contact mediums that could be used to contact the customer (emails, phone numbers, postal addresses)