The document specifies the REST API for Customer Management. It includes the model definition as well as all available operations. It provides a standardized mechanism for customer and customer account management such as creation, update, retrieval, deletion and notification of events. Customer can be a person, an organization or another service provider who buys products from an enterprise. Customer management API allows management of identification and financial information about him. Customer management API manages the following data resources:
Customer
- Customer represents a person or organization that buys products and services from the enterprise or receives free offers or services. Customers can also be other service providers who resell the enterprises products, other service providers that lease the enterprise's resources for utilization by the other service provider's products and services, and so forth.
- Customer resource contains information about the customer. Main attributes are its identifier, name, status and validity, description, characteristics, contact medium, related customer account, related party, customer credit profile information
The customer management API performs the following operation on customer:
- Retrieval, creation, full or partial update and deletion of customers.
Latest Update: TM Forum Release 18.0.0 | Status: Member Evaluation |
Version: 3.0.1 | IPR Mode: RAND |