The Service Test API provides a standardized mechanism for placing a service test with all the necessary test parameters. The API consists of a simple set of operations that interact with CRM/Service Management systems in a consistent manner. A service test is a procedure intended to check the quality, performance, or reliability of a service.
Service Test Management API manages service test resource and service specification test resource:
- A service test specification describes the service test in terms of parameters to be configured and measures to be taken.
- A service exists for a controlled test invocation on a service. The service test is executed according to a schedule. and contains service test configuration parameters that are to be applied at execution time, and service test measures that result.
Team Approved Date: 02-Oct-2020
Release Status: Pre-production
Approval Status: Team Approved
IPR Mode: RAND