Through this API, any Enterprise is able to access a Service Quality Management application and extract Service Level Specifications and associated Service Level Objectives (SLO) and their thresholds. They are able to monitor violation of these thresholds and generate trending reports over a period of time and send threshold crossing alarms so that when service quality degrades and a contracted Service Level Agreement (or one of its constituents) is at risk, appropriate actions can be performed.
Team Aproved Date: 27-Jan-2021
Release Status: Pre-producion | Approval Status: Team Approved |
Version: 4.0.0 | IPR Mode: RAND |
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