The Communication API provides a standardized mechanism for Communication management such as creation, update, retrieval, deletion and notification of the system communication events.
Communication means the system delivers a message to the final customer in the form and format which can be felt and understood by the customer.
The message can reach the customer in different interaction channels, including: email, short message, mobile app notification (push).
Team Approved Date: 27-Nov-2020
Release Status: Pre-production
Approval Status: Team Approved
IPR Mode: RAND