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Table of Contents

Latest Update: March 30, 2016

Status: Draft

Version: 0.5

IPR Mode: RAND


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Notice

Copyright © TM Forum 2016. All Rights Reserved.

This document and translations of it may be copied and furnished to others, and derivative works that comment on or otherwise explain it or assist in its implementation may be prepared, copied, published, and distributed, in whole or in part, without restriction of any kind, provided that the above copyright notice and this section are included on all such copies and derivative works. However, this document itself may not be modified in any way, including by removing the copyright notice or references to TM FORUM, except as needed for the purpose of developing any document or deliverable produced by a TM FORUM Collaboration Project Team (in which case the rules applicable to copyrights, as set forth in the TM FORUM IPR Policy must be followed) or as required to translate it into languages other than English.

The limited permissions granted above are perpetual and will not be revoked by TM FORUM or its successors or assigns.

This document and the information contained herein is provided on an "AS IS" basis and TM FORUM DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO ANY WARRANTY THAT THE USE OF THE INFORMATION HEREIN WILL NOT INFRINGE ANY OWNERSHIP RIGHTS OR ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.

Direct inquiries to the TM Forum office:

240 Headquarters Plaza,
East Tower – 10th Floor,
Morristown, NJ 07960 USA
Tel No. +1 973 944 5100
Fax No. +1 973 944 5110
TM Forum Web Page: www.tmforum.org

1.    Charter Identification 

 

Strategic Program or Industry

Sector:

Agile Business & IT (ZOOM) , eHealth

 

Project Type:

 

IPR Mode:

 RAND

Project Name:

 E2E Service Orchstration for Smarter Health

Project Champion / Sponsor:

 Telecom Italia, Telia Sonera

Expiry Date of Charter

Note: This charter is subject

to an annual review at which

time a decision will be made

to extend the work period

or terminate the charter

 

Project Leader / Chairperson

 Yuval Stein, TEOCO

Previous Project:

Note: Only applies if this is

the next phase of an older

Catalyst

 

2.    Project Details

<< This is a mandatory section to provide a VERY BRIEF description of the project by completing the sub-sections below.>>

 

2.1. Description of this project

 

The digital economy is evolving and Service Providers constantly seeks to expand beyond their traditional services and revenue streams.  In Emergency Healthcare, their Operations management expertise, combined with Health expertise partners, results in a vertically integrated health and communication eco-system providing significantly improved lifesaving services.

An efficient ecosystem that can support such services should include tools for near-real-time tracking of the required spots of attention, dynamically ensure that the required network resources are allocated and monitor their lifecycle and their quality of service. 

From a technical perspective, this Catalyst will explore an architecture of comprehensive End-to-End orchestration for NFV/SDN along with the eco-systems that can support the dynamicity of resource allocation and assurance for advanced services encompassing information sources beyond traditional telecom network boundaries

2.2. Project Business Benefit

<< This is a mandatory section to answer the following questions:  

What business challenge are you addressing (metrics/KPI targets)?

    •   Supporting Service providers with providing new digital services, medical services in our case

 

Do we not want to insert BOX for information to be included and ditto below[JD1] ?

 

What technical challenges are you addressing?

    • End-to-End management of digital services among a hybrid of domain management systems and OSS/BSS systems
    • Supporting micro-services
    • Dynamically adjust the management by the requirements of  the digital services, reaching the level of specific customers

 

Core Message/Supporting Statement

1.  Service providers are in a position to play a significant role in providing new digital services The digital services echosystem should include a dedicated digital operation center with supporting systems. Some of the supporting systems are very similar to telecommunication support systems, so Service providers have the required experience as well as OSS vendors.

2. The right frameworks (data models, APIs) should be generated to tie the digital services echosystem and the OSS/BSS systems to provide end-to-end cross vertical orchestration.

3. To provide the right quality of service at end customer level, both Fulfillment (Orchstration) and Assurance should dynamically change policies, using NFV capabalities

 


Proof Points in catalyst that support core messages

1.  Potential supporting systems for medical services are demonstrated.

2. Use cases of end-to-end cross vertival orchstration are demonstrated.

3. The NFV capabalities are used to dynamically allocate resources as required by the medical services.

 

How is this Catalyst technically innovative?

 The catalyst presents a wide concept of managing digital services and the required frameworks. Theis concept is not yet used as a general concept in the industry. The specific usage of NFV for "persnalized" customer experience is also not yet there.

 

How is this Catalyst commercially innovative?

 

 

Which Collaboration project are you associating with your project[JD2] ?

 ZOOM, Smart eHealth

 

How will the champions validate the solution and results?

 

 

If this project is successful, what are the next steps?

 

 

What TM Forum assets are being used? List, be precise and show value derived[JD3] 

PM & FM interfaces

 

 

 

What will be contributed back into TM Forum collaborative process? List, be precise and show value expected

 

PRESUMABLY THIS IS THE INTENT OF Relationships to other TM Forum projects and Industry Groups[JD4] 

  •  

 

2.3. Resourcing of Project

 

This is a mandatory section for each Catalyst Project.  The goal of this section is to clearly identify all the resources and skills required by the project to successfully deliver all the items listed in each Appendix to the charter.

This section identifies the human resources committed to participate in this work and the role to be filled by each participant. Unless otherwise noted, the level of commitment of all project participants is Best Effort.

At the time the charter is written, the individuals listed below are considered tentative participants. When the charter is approved, the tentative participants will be notified and they can “join” the project in the online community. From that point forward the project resources will be maintained and viewable in real-time.

 

Definition of Project Sponsor/Champion Role

Project Sponsor or a Champion role is usually taken on by a Service Provider, whose responsibilities include:

    • Confirming that the project solves a specific industry problem and the proposed deliverable would provide value for the industry.
    • Providing business requirements & clarifications
    • Providing feedback and help with the use cases within the project

 

There is no extra cost associated with being a Sponsor; however, those who are listed as Sponsors should be willing to commit to the time necessary to actively participate within the project as described above.

 

Resourcing of Deliverable(s)

 

<<List the resources that are committed to start the work for the deliverable or group of deliverables in this appendix.>>

 

Member Project Resources and Roles

Role

Name

 

Company

 

Email

 

Commitment

(confirmed or tentative)

Project Leader

 Yuval Stein

 TEOCO

 yuval.stein@teoco.com

 

Marketing Lead

 Yuval Stein

 TEOCO

 yuval.stein@teoco.com

 

 

 

 

 

 

Champion 1

 Massimo Banzi

 Telecom Italia

massimo.banzi@telecomitalia.it 

 

Champion 2

 Pekka Olli

Tapani Nareaho

 Telia Sonera

 Pekka.Olli@teliasonera.com

tapani.nareaho@teliasonera.com'

 

Champion 3

 

 

 

 

Participant 1

 Valentin Plotnichenko

 NetCracker

'valentin@netcracker.com'

 

Participant 2

 Vinay Devadatta

 Wipro Technologies

 vinay.devadatta@wipro.com'

 

Participant 3

 Anbu Ganesh

 CanGo Networks

 anbu.ganesh@cangonetworks.com

 

Participant 4

 Yuval Stein

 TEOCO

 yuval.stein@teoco.com

 

Supporter 1

 

 

 

 

Supporter 2

 

 

 

 

3.    Project Deliverables

This is a mandatory section for each Catalyst Project.  The project deliverables for the project are introduced in the sections below, with the deliverables detailed in the associated Appendices, each of which is developed in a separate document but combined for easy display in the project area. Subsequent iterations of the deliverables can be submitted as amendments to the charter, thus allowing convenient in-project revisions as deemed necessary. Hyperlink appendix headers to corresponding appendices when added to the document.

 

3.1. Appendix 1.A – << Deliverables>>

 

The project deliverables for <<Team Name>> are introduced in the sections below.

 

Deliverable Type

The catalyst demonstration 

Deliverable Description & Purpose

 

Deliverable Work Stream Start Date

 

Planned Approval Submission Date

 

Work Requests To be Implemented

 

Dependencies

 

Comments

 

Deliverable will go to which Work stream?

 

Deliverable Type

Feedback of best practices  

Deliverable Description & Purpose

 

Feedback to TM Foerum ZOOM and possibly TM Forum interfaces program, about:
- ZOOM context: End-to-End orchstration architecture with the necessary additions for digital services

- Potential Frameworks contributions (eTOM, interfaces) related to the cross-vertical orchstration

Deliverable Work Stream Start Date

 Frameowrks 16.5 or 17.0

Planned Approval Submission Date

 

Work Requests To be Implemented

 

Dependencies

 

Comments

 

Deliverable will go to which Work stream?

 

4.    Additional Project Information

 

4.1. Project inputs & risks

4.1.1. Inputs to project

<< OPTIONAL Complete only if applicable -- this section should list and hyperlink the input specifications and artifacts on which this project will work during the term of this charter. >>

4.1.2.  Outside project scope

<< OPTIONAL Complete only if applicable>>

4.1.3. Risk Identification and Risk Mitigation

<< This section is OPTIONAL and should be used only to identify potential blocking items that require immediate attention. Note that in general, if there are risks related to lack of appropriate resources identified, this will result in the charter not being approved until such point as that risk is mitigated by securing the correct resource levels or by re-scoping the work to be appropriate for the known participants to complete in the timeframe. >>

Name of Deliverable and Risk Description

Urgent

Impact

Mitigation Options

Risk Owner

 

High/Med/ Low

High/ Med/ Low

 

 

 

4.2. Interactions with other groups, projects & departments

4.2.1. Relationships to other TM Forum projects and Industry Groups

<< This section is to be used to identify the relationship that the project has, or plans to have, with other TM Forum projects and communities, what deliverables a project expects to receive from, and what items a project expects to deliver to other projects. If the project deliverables include work that relates to or enhances Frameworx or the framework elements (Application Framework (TAM), Business Process Framework (eTOM), Information Framework (SID), Integration Framework), the project is Required to call out the anticipated connection and contact the appropriate Frameworx projects. If the project deliverables include metrics or data analytics, the project is Required to call out the anticipated area of metric development and to contact the Business Metrics and Scaffold projects. >>

Internal TM Forum Projects

Relevant Deliverable

Description of to/From Deliverables

Associated CR/FR

(list or indicate if project expects to raise them)

Contact person



Comments


 

 

 

 

 

Relevant API

Description of to/From Deliverables


Associated API

 

Contact person


Comments


PM API

FM API

 

 

 

 

 

 

External Standards Organizations (SDO)

External SDO

Linkages and/or Scope of work

Liaison statement

(Required, in place, N/A )

Work Register

(Required, in place, N/A)

Contact person


Comments


 

 

 

 

 

 

5.    Administrative Section

 

5.1. Rules of Engagement

This project will operate under the terms set out in the Operating Guidelines with development following the process outlined in The Collaboration Program process and specific rules listed in the board-approved Rules of Engagement.

5.2. Approval Decisions

<<This section is completed by TM Forum staff during the approval phase>>

 

Approval Received

<< Yes/No >>

Date Approval Received

<< DD – Month - YYYY>>

Expiry Date of Charter

<< DD – Month - YYYY >>

Staff Support Assigned

<< Provides list of name(s) and details of availability >>

Additional resources supplied

<< Provide details >>

 

5.3. Document History

<< It is mandatory to complete this section each time a modification is made.>>

Revision


Date


Author


Description


 0.5

 April 10 2016

 Yuval Stein

 a draft