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Account Management API

Provides standardized mechanism for the management of billing and settlement accounts, as well as for financial accounting (account receivable) either in B2B or B2B2C contexts

Change Management API

The Change Management API provides the standard integration capabilities between external applications and Change Management Application

Async Trouble Ticket API

Async API Enabled for Trouble Ticket, Async API conpect supporting the event-based architecture

Customer360 Change Management API

An API to give a consolidated Customer overview. This is a view-only API, based on the various underlying involved TM Forum Open APIs. This API provides references where one can find detailed information for: Account, Agreement, Appointment, CustomerBill, InteractionItem, LoyaltyBalance, ProductOrder, ProductValue, Promotion, Quote, ServiceProblem, TroubleTicket, UsageSpecification

The Change Management API provides the standard integration capabilities between external applications and Change Management Application

Customer360 Management API

Provides the ability to manage a digital identity. This digital identity allows identification of an individual, a resource, or a partyRole (a specific role - or set of roles - for a given individual). A digital identity is associated with credential / authentification method. These credential / authentification methods should be extensible to describe all types of authentification method such as login/password, biometric, token, etc.. A contact medium is also associated with digital identity (or directly at credential level) to manage credential recovery UCs.

An API to give a consolidated Customer overview. This is a view-only API, based on the various underlying involved TM Forum Open APIs. This API provides references where one can find detailed information for: Account, Agreement, Appointment, CustomerBill, InteractionItem, LoyaltyBalance, ProductOrder, ProductValue, Promotion, Quote, ServiceProblem, TroubleTicket, UsageSpecification

DCS 5GSlice Service Activation API

Domain Context Specialization of TMF640 for 5G Service Slice, Swagger of Contract is strongly bound to the GSMA Service Definition

Digital Identity Management API.

Provides the ability to manage a digital identity. This digital identity allows identification of an individual, a resource, or a partyRole (a specific role - or set of roles - for a given individual). A digital identity is associated with credential / authentification method. These credential / authentification methods should be extensible to describe all types of authentification method such as login/password, biometric, token, etc. A contact medium is also associated with digital identity (or directly at credential level) to manage credential recovery UCs.

Entity Inventory Management API

The intent of this API is to provide a consistent/standardized mechanism to query and manipulate the Entity inventory.

Event Management API

The Event Management API provides a standardized client interface to the enterprise event management system for creating, managing and receiving service related events to (indicatively) drive automation workflows, notify other service providers for service outages and SLA violations, trigger Trouble Ticket creation, and enable more complex orchestration scenarios between management systems. The Event Management API can also be used to convey business level Events in support of other processes.

Federated ID Management API

The management of principals of any kind (persons, objects, …) and their access to resources in an open environment which can span across different enterprise boundaries. It relies on authentication, authorization and consent mechanisms to protect privacy with a simple and easy user experience. Different parties can provide identity services (operators, social networks, GSMA, …).

Geographic Location Management API

Provides the information of a geographic region of the entity (customer, equipment, address).

Geographic Site Management API

Covers the operations to manage (create, read, delete) sites that can be associated with a customer, account, service delivery or other entities. This API defines a Site as a convenience class that allows easy reference to places important to other entities, where a geographic place is an entity that can answer the question “where?”

Intent

The Component Suite for Intent Management API defines the set of operations that should be offered to manage intent and intent-driven interactions in a consistent manner.

IoT Agent and Device Management API

In addition to including established TM Forum Open APIs, such as alarm management, resource management and activation APIs, the IoT Device Management API Component Suite also includes an IoT Data Access Endpoint API. This API allows for IoT data access using different types of protocols (MQTT IoT, CoAP, etc.). It encapsulates the protocols and allows devices to be easily integrated into solutions that support a host of IoT initiatives, including smart cities, smart factories and other vertical markets.

IoT Service Management API

The IoT Service Management Component suite captures the minimal essential operational APIs required to manage IoT service end to end, and therefore accelerate IoT infrastructure as a service and help manage IoT at scale.

Metadata Catalog Management API

Metadata Catalog

Party Role Management API

A standardized mechanism for general party roles and includes operations such as creation, update, retrieval, deletion and notification of events. Notice that for the management of customers there is a specific Customer Management API.
Party Role management API manages the following data resources: PartyRole

Performance Management API

Provides a standardized mechanism for performance management such as the creation, partial or full update and retrieval of resources involved in performance management (Measurement Production Job, Measurement Collection Job, and Ad hoc Collection). It also allows notification of events related to performance.

Process Flow Management API

The ProcessFlow API allows management of business process. It provides all required information to achieve business task requiring manual action:

Product Catalog Management API

Provides a standardized solution for rapidly adding partners’ products to an existing Catalog. It brings the capability for Service Providers to directly feed partners systems with the technical description of the products they propose to them. 

Product Inventory Management API

Provides standardized mechanism for product inventory management such as creation, partial or full update and retrieval of the representation of a product in the inventory. It also allows the notification of events related to product lifecycle.

Product Offering Qualification Management API

Product Offering Qualification API is one of Pre-Ordering Management API Family. Product Offering Qualification API goal is to provide Product Offering commercial eligibility.

Product Ordering Management API

Provides a standardized mechanism for placing a product order with all the necessary order parameters. The API consists of a simple set of operations that interact with CRM/Order negotiation systems in a consistent manner. A product order is created based on a product offering that is defined in a catalog. The product offering identifies the product or set of products that are available to a customer and includes characteristics such as pricing, product options and market.

Promotion Management API

Used to provide the additional discount, voucher, bonus or gift to the customer who meets the pre-defined criteria. Using promotion, the enterprise is able to attract the users and encourage more consumption, especially continuous purchases. Normally Promotion is not regarded as one type of product or product offering. It is often applied when the customer buys the product offerings with the price or amount surpassing the certain limit

Quote Management API

The Quote API is one of the Pre-Ordering Management APIs. The customer Quote API provides a standardized mechanism for placing a customer quote with all the necessary quote parameters.

Entity Inventory Management API

The intent of this API is to provide a consistent/standardized mechanism to query and manipulate the Entity inventory.

Event Management API

The Event Management API provides a standardized client interface to the enterprise event management system for  creating,  managing  and  receiving  service  related  events  to  (indicatively)  drive  automation workflows, notify other service providers for service outages and SLA violations, trigger Trouble Ticket  creation,  and  enable  more  complex  orchestration  scenarios  between  management  systems. The Event Management API can also be used to convey business level Events in support of other processes.

Recommendation Management API

Recommendation API is used to recommend offering quickly based on the history and real-time context of a customer. It is a real-time and personalized recommendation API. It is usually provided by e-commerce or BSS, CRM system in omnichannel.

Resource Activation Management API

The management of principals of any kind (persons, objects, …) and their access to resources in an open environment which can span across different enterprise boundaries. It relies on authentication, authorization and consent mechanisms to protect privacy with a simple and easy user experience. Different parties can provide identity services (operators, social networks, GSMA, …).

Resource Activation and Configuration API can be used to query resource instances to acquire the resource activation states and attributes, and it can be used to create/update, configure and activate the resource instances.

Geographic Location Management API

Provides the information of a geographic region of the entity (customer, equipment, address).

IoT Device Management API Component Suite

In addition to including established TM Forum Open APIs, such as alarm management, resource management and activation APIs, the IoT Device Management API Component Suite also includes an IoT Data Access Endpoint API. This API allows for IoT data access using different types of protocols (MQTT IoT, CoAP, etc.). It encapsulates the protocols and allows devices to be easily integrated into solutions that support a host of IoT initiatives, including smart cities, smart factories and other vertical markets.

IoT Service Management API Component Suite

The IoT Service Management Component suite captures the minimal essential operational APIs required to manage IoT service end to end, and therefore accelerate IoT infrastructure as a service and help manage IoT at scale.

Resource Function Activation and Configuration API

This API introduces Resource Function which is used to represent a Network Service as well as a Network Function. The Network Service and Network Function class definitions and associations in TR244 (which, in turn, builds on concepts from the SID addenda on Logical Resource and Service) are utilized to define the Resource Function

Metadata Catalog Management API

Metadata Catalog

Sales Management API

The Sales Management API provides interfaces for Sales Lead, Sales Opportunity, Sales Quote and the other management capabilities to support the sales activities to build relationship with the prospect customer who could be a person or organization that has an interest in the goods and/or services and possibly become the actual customers with one or more subscriptions.

Payment Method API

This API supports the frequently-used payment methods for the customer to choose and pay the usage, including voucher card, coupon, and money transfer.

Service Activation Management API

The REST API for Activation and Configuration allows the user to retrieve, create, update, delete services and retrieve the monitor resource used to monitor the execution of asynchronous requests on a specific resource. Although all the examples given in the API specification are relative to Services, the same API can be used to Activate and Configure Services or Resources.

Performance Management API

Provides a standardized mechanism for performance management such as the creation, partial or full update and retrieval of resources involved in performance management (Measurement Production Job, Measurement Collection Job, and Ad hoc Collection). It also allows notification of events related to performance.

Service

Process Flow Catalog Management API

The ProcessFlow Service Catalog Management API allows the management of business process. It provides all required information to achieve business task requiring manual action:

of the entire lifecycle of the service catalog elements.

Service Inventory Management API

The intent of this API is to provide a consistent/standardized mechanism to query and manipulate the Service inventory.

Promotion API

Used to provide the additional discount, voucher, bonus or gift to the customer who meets the pre-defined criteria. Using promotion, the enterprise is able to attract the users and encourage more consumption, especially continuous purchases. Normally Promotion is not regarded as one type of product or product offering. It is often applied when the customer buys the product offerings with the price or amount surpassing the certain limit

Recommendation API

Recommendation API is used to recommend offering quickly based on the history and real-time context of a customer. It is a real-time and personalized recommendation API. It is usually provided by e-commerce or BSS, CRM system in omni-channel.

Service Ordering Management API

The REST API for Service Order Management provides a standardized mechanism for placing a service order with all the necessary order parameters. It allows users to create, update & retrieve Service Orders and manages related notifications.

Service Test Management API

The Service Test API provides a standardized mechanism for placing a service test with all the necessary test parameters. The API consists of a simple set of operations that interact with CRM/Service Management systems in a consistent manner. A service test is a procedure intended to check the quality, performance, or reliability of a service.

Resource Activation and Configuration API

The Resource Activation and Configuration API can be used to query resource instances to acquire the resource activation states and attributes, and it can be used to create/update, configure and activate the resource instances.

Service Usage Management API