Communication API

Provides a capability to create and send communications, notifications, and instructions to Parties, Individuals, Organizations or Users.

19.5.0

(v4.0.0)

Customer Bill Management API

This API allows operations to find and retrieve one or several customer bills (also called invoices) produced for a customer also allows operations to find and retrieve the details of applied customer billing rates presented on a customer bill.

19.5.0

(v4.0.0)

Geographic Site Management API

Covers the operations to manage (create, read, delete) sites that can be associated with a customer, account, service delivery or other entities. This API defines a Site as a convenience class that allows easy reference to places important to other entities, where a geographic place is an entity that can answer the question “where?”

19.5.0

(v4.0.0)

Party Interaction Management API

A User Interaction captures information about past interactions in order to re-use it in future ones. This allows agents to serve users better by knowing the steps they went through. It also allows customers to see better the actions they have performed and how they interacted with us.

19.5.0

(4.0.0)

Pre-production

Payment Management API

The Payments API provides the standardized client interface to Payment Systems for notifying about performed payments or refunds. Examples of Payment API originators (clients) include Web servers, mobile app servers, Contact center dashboards or retail store systems. 

19.5.0

(4.0.0)

Pre-production

Privacy Management API

The Privacy management API provides a standardized mechanism for privacy profile types, privacy profiles and privacy agreements such as creation, update, retrieval, deletion and notification of events.

19.5.0

(4.0.0)

Pre-production

Recommendation API

Recommendation API is used to recommend offering quickly based on the history and real-time context of a customer. It is a real-time and personalized recommendation API. It is usually provided by e-commerce or BSS, CRM system in omni-channel.

19.5.0

(v4.0.0)

Resource Catalog Management API

The Resource Catalog Management API REST specification allows the management of the entire lifecycle of the Resource Catalog elements and the consultation of resource catalog elements during several processes such as ordering process.

19.5.0

(v4.0.0)

Resource Inventory Management API

The intent of this API is to provide a consistent/standardized mechanism to query and manipulate the Resource inventory.

19.5.0

(v4.0.0)

Resource Ordering Management API

The REST API for Resource Order Management. It includes the model definition as well as all available operations. Possible actions are creating, updating and retrieving Resource Orders (including filtering). A Resource Order API provides a standard mechanism for placing a Resource Order with all necessary order parameters.

19.5.0

(v4.0.0)

User Roles & Permissions API

A user role is defined as the entity that defines a set of privileges covering various functions and/or manageable assets. When a user is assigned a given role then it is actually allocated all the privileges defined for that role type and the corresponding permissions are created for that user.

19.5.0

(v4.0.0)