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The following diagram From NBN Co shows the generic, high level structure for a Trouble Ticket submission message.
Unlike NBNCo, TMF Ticket is atomic, that is it does NOT contain TicketItems.
TM Forum Ecosystem API Portal > Appendix A: Alignment with NBN Co. Specifications > worddav31e342f43071762b3f888cc19114bc6f.png

NBNCo	TM Forum	Comments
AccessSeekerInteraction	correlationId
Description	description
Type	type
Severity	severity
interactionDate	creationDate
interactionDateComplete	not supported	use statusChangeDate
plannedCompletionDate	targetResolutionDate
interactionStatus	status
interactionSubStatus	substatus
	statusChangeReason
	statusChangeDate
resolvedDate	resolutionDate
	Ticket.relatedParties[]	Refers to end-user, CSR, …
TicketItem.InvolvesProduct/Service	Ticket.relatedObjects[]	Product, Service, Resource, …

The following tables list the supported/non supported processes and touchpoints as defined in
NBNCo - B2B Interaction Business Processes – Technical Specification, 02/01/2013

TT-BP001 : Assurance Ticket Proccess		supported
PH-TP001	requestTroubleTicketCreate	POST ticket
PH-TP002	queryTroubleTicketDetails	GET ticket
PH-TP002.1	responseTroubleTicketDetails	HTTP response to GET
PH-TP004	notifyKeepCustomerInformed	TicketChangedNotification
PH-TP005	notifyTroubleTicketAcknowledged	TicketStatusChangedNotification
PH-TP006	notifyTroubleTicketAccepted	TicketStatusChangedNotification
PH-TP007	notifyTroubleTicketRejected	TicketStatusChangedNotification
PH-TP030	requestTroubleTicketClearance	TicketClearanceRequestNotification
PH-TP030.1	responseTroubleTicketClearance	PATCH ticket.status ('resolved'->'closed')
PH-TP014	notifyTroubleTicketResolved	TicketStatusChangedNotification
PH-TP020	notifyInformationRequired	InformationRequiredNotification
PH-TP022	notifyTroubleTicketClosed	TicketStatusChangedNotification


TT-BP003 : Query Trouble Ticket History or Details		supported
PH-TP002	queryTroubleTicketDetails	GET ticket
PH-TP002.1	responseTroubleTicketDetails	HTTP response to GET
	history not supported

TT-BP005 : TroubleTicketAmendment		supported
PH-TP011	requestTroubleTicketAmend	PATCH ticket
PH-TP011.1	responseTroubleTicketAmend	HTTP response


TT-BP006 : Trouble ticket Jeopardy		not supported
PH-TP004	notifyCustomerJeopardy	not supported


TT-BP007 : Planned changed / hazard		not supported
CM-TP001	notifyPlannedChange	not supported
CM-TP004	notifyKeepCustomerInformed	not supported


TT-BP008 : Notify Network Fault		not supported
PH-TP004	notifyTroubleTicketCreated	not supported


TT-BP009 : RequestMoreTime		not supported
PH-TP020	notifyInformationRequired	InformationRequiredNotification
PH-TP004	notifyKeepCustomerInformed	TicketChangedNotification
PH-TP025	requestMoreTime	not supported
PH-TP025.1	responseMoreTime	not supported
PH-TP026	notifyInformationRequiredReminder	not supported
PH-TP022	notifyTroubleTicketClosed	TicketStatusChangedNotification


TT-BP010 : QueryTroubleTicketAttachment		not supported
PH-TP029	queryTroubleTicketAttachment	not supported
PH-TP029.1	responseTroubleTicketAttachment	not supported