Trouble ticketing API manages trouble ticket Data resource.
Main trouble ticket attributes are:

• Id: unique identifier of the trouble ticket
• Correlation Id: Additional trouble ticket identifier coming from an external system
• Description: description of the trouble
• Severity: severity of the trouble. It can be for example: minor, major, critical
• Type: Type of trouble ticket
• Creation Date: The date on which the trouble was discovered
• Target Resolution Date: Foreseen trouble resolution date
• Status: Current status of the Trouble Ticket
• Sub Status: Current sub status of the Trouble Ticket
• Status Change Reason: The reason of state change
• Status Change Date: The date of state change
• Resolution Date: The date on which the service was brought back to its original condition
• Related Party: Party playing a role within trouble ticket with their role and reference
• Related Object: Objects linked with trouble ticket with their involvement and reference
• Note: Extra-information about the trouble ticket including date, author and text of the note