The increasingly complex multi-partner digital services value chain raises new challenges in terms of ensuring time-to-market, seamless management, cost-effectiveness and revenue sharing.

In order to meet these challenges, TM Forum members including the world’s largest service providers and suppliers, have been working to develop APIs that enable the open digital ecosystem and provide critical management functionality to digital services.

This table contains links to the latest Production versions. For Pre-production versions see Open API Table - Pre-production (Beta).

By default, the information in the table is sorted by API title, but can be re-sorted (for example, by Document Number or Release Version) by clicking on the relevant column headings.

Please note that Comments are no longer permitted on this page. If you have any questions regarding the content of the Open API Table please post them as discussion topics on the   Open API Community Forum .



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TM Forum Open APIs


Production Versions



TM Forum Open APIs

_____________________________________

Document Number

Swagger

(Apache 2.0 or RAND)

API Specification

(RAND)

Conformance Profile

(RAND)

CTK

Reference Implementation Code

Postman CollectionReleaseLifecycle Status

Account Management API

Provides standardized mechanism for the management of billing and settlement accounts, as well as for financial accounting (account receivable) either in B2B or B2B2C contexts

TMF666



 






 






 






 






 






 




19.0.1

(v4.0.0)

Production

Agreement Management API

The Agreement API provides a standardized mechanism for managing agreements, especially in the context of partnerships between partners.

TMF651



 






 






 






 






 






 




19.0.1

(v4.0.0)

Production

Alarm Management API

The Alarm Management API applies lessons that were learned in previous generations of similar APIs that were implemented in the Telecommunication industry, starting from ITU recommendations,, TM Forum OSS/J, MTOSI and TIP interfaces, NGMN alignment initiative between 3GPP and TM Forum interfaces, and the more recent ETSI work on requirements for NFV interfaces.

TMF642



 






 






 




Not yet availableNot yet availableNot yet available17.0.1 Production

Appointment API

The appointment API provides a standardized mechanism to book an appointment with all the necessary appointment characteristics. The API allows searching of free slots based on parameters, as for example a party, then creating the appointment. The appointment has characteristics such as nature of appointment, place of appointment.

TMF646



 






 






 






 






 






 




19.0.1

(4.0.0)

Production

Change Management API

The Change Management API provides standard integration capabilities between external applications and Change Management Application. The API consists of a simple set of operations that interact with a Change Request in a consistent manner.

TMF655



 






 






 




Not yet available

Not yet availableNot yet available18.0.1Production

Communication API

Provides a capability to create and send communications, notifications, and instructions to Parties, Individuals, Organizations or Users.

TMF681



 






 






 




Not yet availableNot yet availableNot yet available18.0.1Production

Customer Bill Management API

This API allows operations to find and retrieve one or several customer bills (also called invoices) produced for a customer also allows operations to find and retrieve the details of applied customer billing rates presented on a customer bill.

TMF678



 






 






 




Not yet availableNot yet availableNot yet available17.5.1 Production

Customer Management API

Provides a standardized mechanism for customer and customer account management, such as creation, update, retrieval, deletion and notification of events.

TMF629



 






 






 






 






 






 




19.0.1

(4.0.0)

Production

Document Management API

Provides the operations to synchronize documents and document versions across systems. It also provides operations for uploading documents by Users as well as for viewing of documents online

TMF667



 






 






 






 




Not yet availableNot yet available17.0.1Production 

Entity Catalog Management API

The entity catalog is intended to provide any SID entity to consumers via a catalog, with its specification and policy providing governance over its content. The API provides management of the entity specifications and their associations thru CRUD operations.

TMF662



 






 






 




Not yet availableNot yet availableNot yet available17.0.1 Production

Federated Identity API

The management of principals of any kind (persons, objects, …) and their access to resources in an open environment which can span across different enterprise boundaries. It relies on authentication, authorization and consent mechanisms to protect privacy with a simple and easy user experience. Different parties can provide identity services (operators, social networks, GSMA, …).

TMF691



 






 






 




Not yet availableNot yet availableNot yet available18.0.1Production

Geographic Address Management API

Provides a standardized client interface to an Address management system. It allows looking for worldwide addresses. It can also be used to validate geographic address data, to be sure that it corresponds to a real geographic address. Finally, it can be used to look for a geographic address by: searching an area as a start (city, town ...), then zooming on the streets of this area, and finally listing all the street segments (numbers) in a street.

TMF673



 






 






 




Not yet availableNot yet availableNot yet available17.5.1 Production

Geographic Location Management API

Provides the information of a geographic region of the entity (customer, equipment, address).

TMF675



 






 






 




Not yet availableNot yet availableNot yet available17.5.1Production 

Geographic Site Management API

Covers the operations to manage (create, read, delete) sites that can be associated with a customer, account, service delivery or other entities. This API defines a Site as a convenience class that allows easy reference to places important to other entities, where a geographic place is an entity that can answer the question “where?”

TMF674



 






 






 




Not yet availableNot yet availableNot yet available17.5.1Production 

Loyalty Management API

Supports the management of loyalty program specifications, loyalty program members, their associated products and loyalty accounts with loyalty balances

TMF658



 






 






 




Not yet availableNot yet available



 




17.0.1Production 

Network as a Service (NaaS) API Component Suite

The API Component Suite supports of a set of Operational Domains exposing and managing “Network” Services. These services are referred to as Network as a Service (NaaS) and include all services offered from a service provider including connectivity, end points, media services, etc.

TMF909



 






 




Not yet availableNot yet availableNot yet availableNot yet available

18.5.1

(3.0.0)

Production

Partnership Type Management API

Standardized mechanisms for creating partnership types. It is one of the APIs involved in an onboarding process. Identifies a type of a partnership between parties, including the list of role types that are permitted (i.e Buyer, Seller, Developer). Role types may refer to agreement specifications to be signed by parties playing the role.
The API allows the retrieval, creation, update, and deletion of partnership type and its owned sub-resources.

TMF668



 






 






 






 






 






 




19.0.1

(4.0.0)

Production

Party Interaction Management API

A User Interaction captures information about past interactions in order to re-use it in future ones. This allows agents to serve users better by knowing the steps they went through. It also allows customers to see better the actions they have performed and how they interacted with us.

TMF683



 






 






 




Not yet availableNot yet availableNot yet available18.0.1Production

Party Management API

Provides a standardized mechanism for party management such as creation, update, retrieval, deletion and notification of events.
Party can be an individual or an organization that has any kind of relationship with the enterprise.

TMF632



 






 






 






 






 






 




19.0.1

(4.0.0)

Production

Party Role Management API

A standardized mechanism for general party roles and includes operations such as creation, update, retrieval, deletion and notification of events. Notice that for the management of customers there is a specific Customer Management API.
Party Role management API manages the following data resources: PartyRole

TMF669



 






 






 






 






 






 




19.0.1

(4.0.0)

Production

Payment Management API

The Payments API provides the standardized client interface to Payment Systems for notifying about performed payments or refunds. Examples of Payment API originators (clients) include Web servers, mobile app servers, Contact center dashboards or retail store systems. 

TMF676



 






 






 




Not yet availableNot yet availableNot yet available18.0.1Production

Payment Methods API

This API supports the frequently-used payment methods for the customer to choose and pay the usage, including voucher card, coupon, and money transfer.

TMF670



 






 






 




Not yet available

Not yet available



 




17.5.1 Production

Performance Management API

Provides a standardized mechanism for performance management such as the creation, partial or full update and retrieval of resources involved in performance management (Measurement Production Job, Measurement Collection Job, and Ad hoc Collection). It also allows notification of events related to performance. 

TMF628Not yet available



 




Not yet availableNot yet available



 




Not yet available14.5.1 Production

Performance Management Threshold API

Provides a standardized mechanism for performance management such as creation, partial or full update and retrieval of the resources involved in performance management (Measurement Production Job, Measurement Collection Job, and Ad hoc Collection). It allows also notification of events related to performance

TMF649



 






 




Not yet availableNot yet availableNot yet availableNot yet available17.0.1 Production

Prepay Balance Management API

REST API for Balance Management. It includes the model definition as well as all available operations for prepay balance management. Prepaid subscribers pay fees before using services. Therefore, the subscribers must have sufficient balances. Operators can provide multiple recharge channels for subscribers. Subscribers can pass credit between different subscriptions, therefore transferring the balance from one account to another.

TMF654



 






 






 




Not yet available

 

Not yet available



 




17.0.1 Production

Process Flow Management API

The ProcessFlow API allows management of business process. It provides all required information to achieve business task requiring manual action:

  • A ProcessFlow will describe an orchestration of TaskFlow
  • In event-based architecture the processFlow are triggered as consequence of event
  • TaskFlow could be completed automatically (rules, event triggered, process delegation) or requiring manual action
  • Operations on taskFlow allow to update taskFlow
TMF701



 






 






 




Not yet available

 

Not yet available

 

Not yet available

 

19.0.1

(4.0.0)

Production

Product Catalog Management API

Provides a standardized solution for rapidly adding partners’ products to an existing Catalog. It brings the capability for Service Providers to directly feed partners systems with the technical description of the products they propose to them. 

TMF620



 






 






 






 






 






 




19.0.1

(4.0.0)

Production

Product Inventory Management API

Provides standardized mechanism for product inventory management such as creation, partial or full update and retrieval of the representation of a product in the inventory. It also allows the notification of events related to product lifecycle.

TMF637



 






 






 






 






 






 




19.0.1

(v4.0.0)

Production

Product Offering Qualification API

Product Offering Qualification API is one of Pre-Ordering Management API Family. Product Offering Qualification API goal is to provide Product Offering commercial eligibility.

TMF679



 






 






 






 






 






 




19.0.1

(v4.0.0)

 Production

Product Ordering API

Provides a standardized mechanism for placing a product order with all of the necessary order parameters. The API consists of a simple set of operations that interact with CRM/Order negotiation systems in a consistent manner. A product order is created based on a product offering that is defined in a catalog. The product offering identifies the product or set of products that are available to a customer and includes characteristics such as pricing, product options and market.

TMF622



 






 






 






 






 






 




19.0.1

(v4.0.0)

 Production

Promotion API

Used to provide the additional discount, voucher, bonus or gift to the customer who meets the pre-defined criteria. Using promotion, the enterprise is able to attract the users and encourage more consumption, especially continuous purchases. Normally Promotion is not regarded as one type of product or product offering. It is often applied when the customer buys the product offerings with the price or amount surpassing the certain limit

TMF671



 






 






 




Not yet availableNot yet availableNot yet available18.0.1Production

Quote Management API

The Quote API is one of the Pre-Ordering Management APIs. The customer Quote API provides a standardized mechanism for placing a customer quote with all of the necessary quote parameters.

TMF648



 






 






 






 






 






 




19.0.1

(v4.0.0)

 Production

Recommendation API

Recommendation API is used to recommend offering quickly based on the history and real-time context of a customer. It is a real-time and personalized recommendation API. It is usually provided by e-commerce or BSS, CRM system in omni-channel.

TMF680



 






 






 




Not yet availableNot yet availableNot yet available18.0.1Production

Resource Catalog Management API

The Resource Catalog Management API REST specification allows the management of the entire lifecycle of the Resource Catalog elements and the consultation of resource catalog elements during several processes such as ordering process.

TMF634



 






 






 




Not yet availableNot yet availableNot yet available17.0.1 Production

Resource Function Activation and Configuration API

This API introduces Resource Function which is used to represent a Network Service as well as a Network Function. The Network Service and Network Function class definitions and associations in TR244 (which, in turn, builds on concepts from the SID addenda on Logical Resource and Service) are utilized to define the Resource Function

TMF664



 






 






 




Not yet availableNot yet availableNot yet available17.5.1 Production

Resource Inventory Management API

The intent of this API is to provide a consistent/standardized mechanism to query and manipulate the Resource inventory.

TMF639



 






 






 






 




Not yet availableNot yet available17.0.1 Production

Resource Ordering Management API

The REST API for Resource Order Management. It includes the model definition as well as all available operations. Possible actions are creating, updating and retrieving Resource Orders (including filtering). A Resource Order API provides a standard mechanism for placing a Resource Order with all necessary order parameters.

TMF652



 






 




Not yet availableNot yet availableNot yet availableNot yet available16.5.1 Production

Resource Pool Management API

Resource Pool management API provides a feature of resource reservation at pre-order phase. In order to reserve a physical product, logical product, and virtual product, the API uses the idea of a resource pool.

TMF685



 






 






 




Not yet availableNot yet availableNot yet available18.0.1Production

Sales Management API

The Sales Management API provides interfaces for Sales Lead, Sales Opportunity, Sales Quote and the other management capabilities to support the sales activities to build relationship with the prospect customer who could be a person or organization that has an interest in the goods and/or services and possibly become the actual customers with one or more subscriptions.

TMF699



 






 






 






 






 






 




19.0.1

(v4.0.0)

Production

Self Care API Component Suite

The Self Care API component suite covers the operations required to be exposed in order to provide the functionality required by a SelfCare application used by a Service Provider to allow its customers to manage the services it has subscribed to.

TMF910



 






 




Not yet availableNot yet availableNot yet availableNot yet available18.0.1Production

Service Activation and Configuration API

The REST API for Activation and Configuration allows the user to retrieve, create, update, delete services and retrieve the monitor resource used to monitor the execution of asynchronous requests on a specific resource. Although all the examples given in the API specification are relative to Services, the same API can be used to Activate and Configure Services or Resources.

TMF640



 






 






 






 






 






 




18.5.1Production

Service Catalog API

The Service Catalog Management API allows the management of the entire lifecycle of the service catalog elements.

TMF633



 






 






 






 






 






 




18.5.1 Production

Service Inventory Management API

The intent of this API is to provide a consistent/standardized mechanism to query and manipulate the Service inventory.

TMF638



 






 






 






 






 






 




18.5.1Production

Service Ordering Management API

The REST API for Service Order Management provides a standardized mechanism for placing a service order with all of the necessary order parameters. It allows users to create, update & retrieve Service Orders and manages related notifications.

TMF641



 






 






 






 






 






 




18.5.1Production

Service Problem Management

The SPM API is used to manage service problems. Service problems are generated based on the information declared by a partner or the event information notified from infrastructure providers. The event information includes alarm information, performance anomaly information, trouble ticket information, SLA violation, maintenance information, and prediction information.

TMF656



 






 






 






 






 






 




18.5.1Production

Service Qualification API

Service Qualification API is one of the Pre-Ordering Management APIs. Service Qualification API goal is to provide service availability at Customer location.

TMF645



 






 






 






 






 






 




18.5.1Production

Service Quality Management API

Through this API, any Enterprise is able to access a Service Quality Management application and extract Service Level Specifications and associated Service Level Objectives (SLO) and their thresholds.

TMF657



 






 






 




Not yet availableNot yet availableNot yet available18.0.1Production

Service Test Management API  

The Service Test API provides a standardized mechanism for placing a service test with all of the necessary test parameters. The API consists of a simple set of operations that interact with CRM/Service Management systems in a consistent manner. A service test is a procedure intended to check the quality, performance, or reliability of a service.

TMF653



 






 






 






 






 



 


 



 




18.5.1Production

Shipment Tracking API

Shipment Tracking captures information about the current status of the shipment, the past checkpoints and the estimated arrival date. Via this API, tracking information can be retrieved by providing an order Id or the shipping company’s tracking id.

TMF684



 






 






 




Not yet availableNot yet availableNot yet available18.0.1Production

Shopping Cart API

A standardized mechanism for the management of shopping carts. Including creation, update, retrieval, deletion and notification of an event. Shopping Cart entity is used for the temporary selection and reservation of product offerings in e-commerce and retail purchase.

TMF663



 






 






 






 






 






 




19.0.1

(v4.0.0)

Production

SLA Management API

Provides a standardized interface for Service Level Agreement (SLA) life-cycle Management (SLA Negotiation, SLA configuration SLA Activation/enforcement, SLA Operations, SLA violation / consequence handling, SLA reporting) between a Customer and a Service Provider which provides offers (product with attached SLA in its catalogue) the customer can discover, browse, trigger and order.

TMF623



 






 




Not yet availableNot yet available



 






 




14.5.1 Production

Trouble Ticket API

Provides a standardized client interface to Trouble Ticket Management Systems for creating, tracking and managing trouble tickets among partners as a result of an issue or problem identified by a customer or another system. Examples of Trouble Ticket API clients include CRM applications, network management or fault management systems, or other trouble ticket management systems (e.g. B2B).

TMF621



 






 






 






 






 






 




19.0.1

(v4.0.0)

Production

Usage Consumption Management API

This API should allow viewing in real-time the balance of the various buckets (SMS, Voice, Data for example) that a user consumes with each of his devices and the usages done out of the bucket. A usage report retrieves the data related to these balances. This API should also allow performing a direct top-up on the balance of a prepaid bucket with voucher references or with a given credit value after a payment done by a credit card or with a credit value transfer.

TMF677



 






 






 






 






 






 




18.5.1 Production

Usage Management API

 Provides standardized mechanism for usage management such as creation, update, retrieval, import and export of a collection of usages. The API manages both rated and non-rated usage. For example, it allows a service provider to 1) retrieve usage generated by a partner service platform in order to rate it and 2) to provide rated usage to a partner for consumption follow up purposes.

TMF635



 






 




Not yet availableNot yet available



 




14.5.1 Production

User Roles & Permissions API

A user role is defined as the entity that defines a set of privileges covering various functions and/or manageable assets. When a user is assigned a given role then it is actually allocated all the privileges defined for that role type and the corresponding permissions are created for that user.

TMF672



 






 






 




Not yet availableNot yet availableNot yet available17.0.1 Production


 

 

 

 

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