Quick Links

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Welcome to the Catalyst help-desk, your one-stop-shop for assistance during your Catalyst cycle. Feel free to browse through the topics below for any tutorials & how-to-guides to assist you with any logistical aspects.  


If you have checked this page thoroughly and still cant find what you're looking for, please email catalystsops@tmforum.org referencing your project URN (example C24.0.500) and problem and a member of the team will get back to you 

1. Edit your project webpage How-to-guides

Topic

Written guide 

START HERE Accessing your project page back end 

Adding, editing and removing team members from your project webpage

Adding, editing and removing company logo & Privacy Policy from your project webpage
Adding, editing and removing resources from your project webpage
Editing tagline and topic choices on your project webpage

Submit request here Subject to approval


2. Catalyst proposal to active cycle explained

 A catalyst will go through six statuses to become active within the cycle, please take note of the six statuses below.


3. Catalyst contracts - MSA & SOWs

TM Forum utilizes two types of contract, Master Service Agreements (MSA) & Statements of Work (SOW's) 
This format is used to:

  • Streamline the legal process for our members, helping them join a catalyst team and make the project active quicker
  • Speed up contract negotiations 

Please see further details about the contract process below:

Example  If TM Forum were going to take part in three Catalyst projects this cycle, they would sign one MSA and then three smaller SOWs. Reducing the need for three separate lengthy contracts. 

N. B Standard Catalyst contracts can still be issued if the member or participating company cannot sign an MSA 


4. Catalyst team roles & responsibilities

Catalyst projects are member led,  it is up to the individual team to make sure deliverables are completed within the given deadlines. The following roles must be allocated the to project team members. 

Project Team Role

Responsibilities

Catalyst

Project Team Lead

  • Ensure project is developed in line with TM Forum IPR policy
  • Encourage all Participants to take an active role in the project
  • Ensure Participants have a clear understanding of what they need to complete and when
  • Drive the project team for on-time delivery
  • Lead the design, planning, execution and validation activities
  • Attend showcase event and Action Week.

Mandatory

Project Team Co-Lead

  • Assist Project Team Leader;
  • Substitute for Project Team leader where necessary.
  • This is not a mandatory project role
  • Attend showcase event

Optional

Marketing Lead

  • Ensure all marketing deliverables are produced on time and to an appropriate standard such as marketing communications plan, team data sheet and press releases.
  • Ensuring the team takes advantage of the marketing opportunities offered by TM Forum.
  • Ensure Catalyst executes its own marketing activities pre- & post-event leveraging team members' company’s marketing departments
  • Ensure presentations and demonstrations are easily understood by different audiences and tailored appropriately
  • Attend showcase event.
Mandatory

Technical Lead

  • Ensure alignment between Catalyst project and respective collaboration project
  • Ensure appropriate application of all relevant best practices and standards into Catalyst project
  • Provide technical leadership and guidance to ensure quality demonstration of integrated working solution
  • Ensure learnings and changes to Forum assets are captured and provided back to Collaborative team
  • Attend showcase event
Mandatory
Catalyst Team Member
  • Actively participate in the project and work collaboratively.
  • Attend project meetings (80% attendance minimum)
  • Attend showcase event
Optional
Marketing Liaison 
  •  Representative that oversees corporate marketing of their organization's involvement in the Catalyst project 
Mandatory
Authorized Contract Signee

The Contract Signee is the authorized representative of their Organization. Contract Signee responsibilities include:

  • Sign the contract for Catalyst services by deadline
Mandatory


5. Your project page explained 

Your project page is the page shown on the TM Forum website here, and will serve as your virtual "show bag" for your project. This will be the main way for your teams to interest with others and gain Follower leads. It is the Catalyst project team’s responsibility to keep your project page updated 

Follow the below bullets to build a successful project page. Please note you can only edit the project page once you have created a Tm forum account and been added to the project page by one of your team members (create your TM forum account here)  

  • Upload any and all collateral to your page, such as Presentation/Demo videos and documents. (See how to guide here)
  • Add your company logo and privacy link to the project page (See how to guide here)
  • Add all participating team members to your project page, so they can make edits and maintain the page. They will then be automatically added to the email distribution list to receive all operational updates and emails (See how to guide here)

Page tabs;

  • ABOUT tab – The About tab content is created from your submission form.  You can edit About content during the Matchmaking phase. Once your project reaches Pending activation this will then be copy edited by our Marketing team and locked for editing.  Submit requests to change your about tab here .
  • RESOURCE tab - where teams upload all collateral, documents, and videos.  
  • CATALYST TEAM tab –  It is the team’s responsibility to keep their Team member list updated. Only current project team members can add a new person to the Catalyst Team tab.  Only confirmed companies / individuals appear on the public team member list 
  • COMPANIES tab - Logos must be added by a project team member from that company. When added, that company logo appears on all Catalysts they are in


6. Visa Invitation letter 

Each delegate must be registered to an event to request a visa letter from TM Forum.  There is a link on the confirmation screen after registration where they can fill in their information to generate a PDF file of a visa invitation letter.  There is also a link to this from their confirmation email. Any questions, please reach out to register@tmforum.org Please note:  TM Forum does not take responsibility for the issuance of visas.  We are unable to assist with visa applications beyond the issuance of the visa invitation letter. TM Forum will also not issue visa invitation letters without a valid registration for an event. 


7. All Access Passes 

All Catalyst participating companies (Champions / Participants) get 2 FREE ALL ACCESS passes per Catalyst project, for example if TM Forum are involved in 3 separate catalysts , they would receive 6 ALL ACCESS passes, 2 per signed contract.   In addition you will be issued with a code that allows 25% discount off ALL ACCESS PASSES that can be used for clients, colleagues, additional teammates etc.

These passes will be sent upon receiving your fully signed and completed Catalyst SOW or Catalyst Contract. 

All Catalyst project team members attending the event, including Arena presentation speakers, must register themselves - we do not register for you!

Please note: TM Forum will not issue passes without a completed and signed contract, the passes will be sent to the signatory of the relevant contract, if you have personally not received them but someone else from your company signed the contract please reach out to them first to attain your free pass. If you have not received your passes but believe you should have please reach out to  register@tmforum.org who will be able to assist you further.
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