1. Project Information
2. Project Overview / Executive Summary
Mission | To meet the need to provide higher quality and richer services in a cost-efficient manner, Communications Service Providers (CSPs) must adopt complex new technologies while simultaneously reducing costs. To do this, the industry relies on AI to effectively augment and automate decision-making that would overwhelm human operators. It is estimated that by 2025 there will be 30+ billion connections worldwide. Manual means of assurance cannot scale to satisfy such digital demands. |
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Value | Given that CSP Business and Operations Support Services (BSS and OSS) architectures typically contain hundreds or thousands of significant components, it is probable that an equal number of AI modules will eventually be deployed within a CSP organization. Managing AI at this scale leads to accountability, audit and maintenance problems. For example, if it is discovered that a data set used to train AI is corrupted, it is natural to withdraw and redevelop all the models affected - but which ones are they, and where are they located? Can the CSP demonstrate to regulators that every model involved has been removed? Can these tasks be performed rapidly and with little cost? |
Strategy | AI is much like any other business intervention: organizations want to know that it is:
Organizations can ensure that these objectives are met by adopting AI Management Standards. Such standards help provide a framework that demonstrates proper control of AI to the satisfaction of internal stakeholders, external regulators and customers. |
3. Participants
This section identifies the project team members.
* indicates that this is a required field or role.
Role | Name* | Company* | Confluence “@” mention | Comments |
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Project Team Chair | Rob Claxton | BT Group plc | Rob Claxton | |
Project Manager | Stuart Dunn | TM Forum | ||
Subject Matter Expert | Dave Milham | TM Forum |
4. Project Workstreams and Deliverables
The project workstreams and deliverables for this project are introduced in the sections below.
Sprint 2023-1
Sprint 2023-2
Sprint 2023-3
Sprint 2023-4
Sprint 2023-5
Sprint 2023-6
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