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What is Confluence?

Confluence is an online collaborative wiki-based tool that we use to create, edit and publish project deliverables.


Getting access to Confluence

Creating your Confluence account is a simple 3 step process:  

  1. TM Forum Project members need to register on www.tmforum.org and join a project to access Confluence. You can join a Project here  
  2. Once you have requested to join a project and you have been granted access by your IPR contact you will also get access to the Project's confluence space.
  3. When you try to access the project's Confluence space for the first time you will be prompted to login. Simply use your www.tmforum.org website email address and password (the one you created in step 1 above) 

A Confluence account also grants access to JIRA, the agile development and tracking tool.  You can use your same login information to access both Confluence and JIRA.  These tools are designed to work together and you can easily integrate JIRA issues and Confluence pages.


Gaining Access to your Projects

Once your account is set up, you should have access to your project spaces.  If you are unable to find one of your projects, please contact Jenny Rottinger via email at jrottinger@tmforum.org for assistance.


Getting started in Confluence

Although the tool is intuitive we have put together some tutorials and best practices to help you be most effective:

  • Getting started
  • Best Practices
    • Using templates
    • Using numbered headings
  • Calendars

Calendars

Confluence has great team Calendar functionality that you will be able to make use of in your project teams to build your meeting schedule and advise teams of when and where meetings are taking place. What's more in allows you to plug in to your calendar app of choice to get automatic updates (no more meeting requests!).

Each Team's space will come equipped with it's own Calendar by default but it is super-easy to add an additional one if needed.

 

For more information on how to use the Team Calendar functionality see here


I have a question that wasn't answered here.

Please leave your question as a comment below.  We will reply to your question promptly, and you'll help us make our help section more robust, as we'll add your question and answer to this page, too.

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