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Welcome to the Catalyst help-desk, your one-stop-shop for assistance during your Catalyst cycle. Feel free to browse through the topics below for any tutorials & how-to-guides to assist you with any logistical aspects.  


If you have checked this page thoroughly and still cant find what you're looking for, please email [email protected] referencing your project URN (example C24.0.500) and problem and a member of the team will get back to you 

Table of Contents

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1. How-to-guides 
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How to guides
How to guides


TopicLink to video

Written guide 

Accessing your project page back end 


Adding, editing and removing team members from your project page


Adding, editing and removing company logo from your project page
Adding, editing and removing resources from your project page



2. Catalyst proposal to active cycle explained

 A catalyst will go through six statuses to become active within the cycle, please take note of the six statuses below.


3. Catalyst contracts - MSA & SOWs

TM Forum utilizes two types of contract, Master Service Agreements (MSA) & Statements of Work (SOW's) 
This format is used to:

  • Streamline the legal process for our members, helping them join a catalyst team and make the project active quicker
  • Speed up contract negotiations 

Please see further details about the contract process below:

Example  If TM Forum were going to take part in three Catalyst projects this cycle, they would sign one MSA and then three smaller SOWs. Reducing the need for three separate lengthy contracts. 

N. B Standard Catalyst contracts can still be issued if the member or participating company cannot sign an MSA 


4. Catalyst team roles & responsibilities

Catalyst projects are member led,  it is up to the individual team to make sure deliverables are completed within the given deadlines. The following roles must be allocated the to project team members. 

Expand
titleOpen roles & responsibilities


Project Team Role

Responsibilities

Catalyst

Project Team Lead

  • Ensure project is developed in line with TM Forum IPR policy
  • Encourage all Participants to take an active role in the project
  • Ensure Participants have a clear understanding of what they need to complete and when
  • Drive the project team for on-time delivery
  • Lead the design, planning, execution and validation activities
  • Attend showcase event and Action Week.

Mandatory

Project Team Co-Lead

  • Assist Project Team Leader;
  • Substitute for Project Team leader where necessary.
  • This is not a mandatory project role
  • Attend showcase event

Optional

Marketing Lead

  • Ensure all marketing deliverables are produced on time and to an appropriate standard such as marketing communications plan, team data sheet and press releases.
  • Ensuring the team takes advantage of the marketing opportunities offered by TM Forum.
  • Ensure Catalyst executes its own marketing activities pre- & post-event leveraging team members' company’s marketing departments
  • Ensure presentations and demonstrations are easily understood by different audiences and tailored appropriately
  • Attend showcase event.
Mandatory

Technical Lead

  • Ensure alignment between Catalyst project and respective collaboration project
  • Ensure appropriate application of all relevant best practices and standards into Catalyst project
  • Provide technical leadership and guidance to ensure quality demonstration of integrated working solution
  • Ensure learnings and changes to Forum assets are captured and provided back to Collaborative team
  • Attend showcase event
Mandatory
Catalyst Team Member
  • Actively participate in the project and work collaboratively.
  • Attend project meetings (80% attendance minimum)
  • Attend showcase event
Optional
Marketing Liaison 
  •  Representative that oversees corporate marketing of their organization's involvement in the Catalyst project 
Mandatory
Authorized Contract Signee

The Contract Signee is the authorized representative of their Organization. Contract Signee responsibilities include:

  • Sign the contract for Catalyst services by deadline
Mandatory




5. Your project page explained 

Your project page is the page shown on the TM Forum website here, and will serve as your virtual "show bag" for your project. The key to a successful project will be to keep this page as us to date as possible, follow the below bullets to build a successful project page;

  • Upload any and all collateral to your page, such as Presentation/Demo videos and documents. (See how to guide here)