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Welcome to the Catalyst help-desk, your one-stop-shop for assistance during your Catalyst cycle. Feel free to browse through the topics below for any tutorials & how-to-guides to assist you with any logistical aspects.
If you have checked this page thoroughly and still cant find what you're looking for, please email [email protected] referencing your project URN (example C24.0.500) and problem and a member of the team will get back to you
Table of Contents
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1. Edit your project webpage How-to-guides Anchor How to guides How to guides
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START HERE Accessing your project page back end | |
Adding, editing and removing team members from your project webpage | |
| Adding, editing and removing company logo & Privacy Policy from your project webpage | |
| Adding, editing and removing resources from your project webpage | |
| Editing tagline and topic choices on your project webpage | Submit request here Subject to approval |
2. Catalyst proposal to active cycle explained
A catalyst will go through six statuses to become active within the cycle, please take note of the six statuses below.
3. Catalyst contracts - MSA & SOWs
TM Forum utilizes two types of contract, Master Service Agreements (MSA) & Statements of Work (SOW's)
This format is used to:
- Streamline the legal process for our members, helping them join a catalyst team and make the project active quicker
- Speed up contract negotiations
Please see further details about the contract process below:
Example If TM Forum were going to take part in three Catalyst projects this cycle, they would sign one MSA and then three smaller SOWs. Reducing the need for three separate lengthy contracts.
N. B Standard Catalyst contracts can still be issued if the member or participating company cannot sign an MSA
4. Catalyst team roles & responsibilities Anchor Team roles Team roles
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Catalyst projects are member led, it is up to the individual team to make sure deliverables are completed within the given deadlines. The following roles must be allocated the to project team members.
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5. Your project page explained Anchor Project page explained Project page explained
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Your project page is the page shown on the TM Forum website here, and will serve as your virtual "show bag" for your project. This will be the main way for your teams to interest with others and gain Follower leads. It is the Catalyst project team’s responsibility to keep your project page updated
Follow the below bullets to build a successful project page. Please note you can only edit the project page once you have created a Tm forum account and been added to the project page by one of your team members (create your TM forum account here)
- Upload any and all collateral to your page, such as Presentation/Demo videos and documents. (See how to guide here)
- Add your company logo and privacy link to the project page (See how to guide here)
- Add all participating team members to your project page, so they can make edits and maintain the page. They will then be automatically added to the email distribution list to receive all operational updates and emails (See how to guide here)
Page tabs;
- ABOUT tab – The About tab content is created from your submission form. You can edit About content during the Matchmaking phase. Once your project reaches Pending activation this will then be copy edited by our Marketing team and locked for editing. Submit requests to change your about tab here .
- RESOURCE tab - where teams upload all collateral, documents, and videos.
- CATALYST TEAM tab – It is the team’s responsibility to keep their Team member list updated. Only current project team members can add a new person to the Catalyst Team tab. Only confirmed companies / individuals appear on the public team member list
- COMPANIES tab - Logos must be added by a project team member from that company. When added, that company logo appears on all Catalysts they are in
6. Visa Invitation letter
Each delegate must be registered to an event to request a visa letter from TM Forum. There is a link on the confirmation screen after registration where they can fill in their information to generate a PDF file of a visa invitation letter. There is also a link to this from their confirmation email. Any questions, please reach out to [email protected]. Please note: TM Forum does not take responsibility for the issuance of visas. We are unable to assist with visa applications beyond the issuance of the visa invitation letter. TM Forum will also not issue visa invitation letters without a valid registration for an event.
7. All Access Passes
All Catalyst participating companies (Champions / Participants) get 2 FREE ALL ACCESS passes per Catalyst project, for example if TM Forum are involved in 3 separate catalysts , they would receive 6 ALL ACCESS passes, 2 per signed contract. In addition you will be issued with a code that allows 25% discount off ALL ACCESS PASSES that can be used for clients, colleagues, additional teammates etc.
These passes will be sent upon receiving your fully signed and completed Catalyst SOW or Catalyst Contract.
All Catalyst project team members attending the event, including Arena presentation speakers, must register themselves - we do not register for you!
Please note: TM Forum will not issue passes without a completed and signed contract, the passes will be sent to the signatory of the relevant contract, if you have personally not received them but someone else from your company signed the contract please reach out to them first to attain your free pass. If you have not received your passes but believe you should have please reach out to [email protected] who will be able to assist you further.