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Welcome to the Catalyst help-desk, your one-stop-shop for assistance during your catalyst cycle. Feel free to browse through the topics below for any tutorials & how-to-guides to assist you with any technical aspects. .
If you have checked this page thoroughly and still cant find what you're looking for, please email [email protected] referencing your project URN (example C24.0.500) and problem and a member of the team will get back to you
Topic | Link to video | Written guide |
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Accessing your project page background |
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Adding, editing and removing team members from your project page |
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Adding, editing and removing company logo from your project page |
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Adding, editing and removing resources from your project page |
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2. Catalyst proposal to active cycle explained
A catalyst will go through six stages to become active within the cycle, please take note of the six stages below.
3. Catalyst contracts - MSA & SOWs
- Streamline the legal process for our members, helping them join a catalyst team and make the project active quicker
- Speed up contract negotiations
Please see further details about the contract process below:
Example If TM Forum were going to take part in three Catalyst projects this cycle, they would sign one MSA and then three smaller SOWs. Reducing the need for three separate lengthy contracts.
N. B Standard Catalyst contracts can still be issued if the member or participating company cannot sign an MSA
4. Catalyst team roles & responsibilities
Catalyst projects are member led, meaning it is up to the individual team to make sure deliverables are completed within the given deadlines. To offer the best success of your project we suggest teams allocating the following roles to participating members. Some roles are mandatory, such as your companies role as either a Champion or a Participant
Open roles & responsibilities
Project Team Role | Responsibilities | RACI | Catalyst |
Catalyst Champion - Open innovation Catalysts: Minimum 2 CSP Champion
| The Champion role defines the problem statement to be solved. Champions’ responsibilities include: - Helping to define the business challenge and validating that the project addresses a significant industry problem
- Providing business requirements, clarifications and feedback for the use cases within the project
- Validating that the proposed project deliverables will provide value to the industry
- Giving feedback on solutions as they are developed
- Promoting the solutions within their organizations and to the wider industry
- Providing a ‘sponsor’ for the project, and a working level engagement contact (can be the same person).
| Consulted | Mandatory |
Catalyst Participant - Open Innovation Catalysts: Minimum of 3 paying participants
| The Participant role develops the solution in accordance with the Champions specifications. Participant responsibilities include: - Develop the solution design and executable deliverables including the proof-of-concept demonstration
- Harvest the learning and assets from the Catalyst to create best practices guidance and standards for the industry (eg TM Forum Open APIs)
- Develop project plans and timelines
- Complete the necessary documents (charters, templates, etc.) as required by the Catalyst program
| Responsible | Mandatory |
Project Team Lead | - Ensure project is developed in line with TM Forum IPR policy
- Encourage all Participants to take an active role in the project
- Ensure Participants have a clear understanding of what they need to complete and when
- Drive the project team for on-time delivery
- Lead the design, planning, execution and validation activities
- Attend showcase event and Action Week.
| Accountable
| Mandatory |
Project Team Co-Lead | - Assist Project Team Leader;
- Substitute for Project Team leader where necessary.
- This is not a mandatory project role
- Attend showcase event
| Responsible | Optional |
Marketing Lead | - Ensure all marketing deliverables are produced on time and to an appropriate standard such as marketing communications plan, team data sheet and press releases.
- Ensuring the team takes advantage of the marketing opportunities offered by TM Forum.
- Ensure Catalyst executes its own marketing activities pre- & post-event leveraging team members' company’s marketing departments
- Ensure presentations and demonstrations are easily understood by different audiences and tailored appropriately
- Attend showcase event.
| Responsible | Mandatory |
Technical Lead | - Ensure alignment between Catalyst project and respective collaboration project
- Ensure appropriate application of all relevant best practices and standards into Catalyst project
- Provide technical leadership and guidance to ensure quality demonstration of integrated working solution
- Ensure learnings and changes to Forum assets are captured and provided back to Collaborative team
- Attend showcase event
| Responsible | Mandatory |
Catalyst Team Member | - Actively participate in the project and work collaboratively.
- Attend project meetings (80% attendance minimum)
- Attend showcase event
| Responsible | Optional |
Authorized Contract Signee | The Contract Signee is the authorized representative of their Organization. Contract Signee responsibilities include: - Sign the contract for Catalyst services by deadline
| Responsible | Mandatory |