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The increasingly complex multi-partner digital services value chain raises new challenges in terms of ensuring time-to-market, seamless management, cost-effectiveness and revenue sharing.

In order to meet these challenges, TM Forum members including the world’s largest service providers and suppliers, have been working to develop APIs that enable the open digital ecosystem and provide critical management functionality to digital services.

By default, the information in the table is sorted by API title, but can be re-sorted (for example, by Document Number or Release Version) by clicking on the relevant column headings.


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TM Forum Open APIs

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TM Forum Open APIs

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Document Number

Swagger

API Specification

Conformance Profile

CTK

Reference Implementation Code

Postman CollectionReleaseLifecycle Status

Account Management API

Provides standardized mechanism for the management of billing and settlement accounts, as well as for financial accounting (account receivable) either in B2B or B2B2C contexts

TMF666

Not yet available

 

 

Not yet availableNot yet available17.0.1 

Address API

The Address API is one of the Pre-Ordering Management APIs. The Address API provides a standardized client interface to an Address management system .It allows to look for worldwide addresses. It can also be used to validate address data, to be sure that it corresponds to a real address.

(Superseded by TMF673 Geographic Address Management API)

TMF647

Not yet availableNot yet available

16.0.1 

Agreement Management API

  The Agreement API provides a standardized mechanism for managing agreements, especially in the context of partnerships between partners.

TMF651

Not yet availableNot yet available

16.0.1 

Appointment API

The Appointment API is one of the Pre-Ordering Management APIs. The appointment API provides a standardized mechanism to book an appointment with all the necessary appointment characteristics. First, the API consists in searching free slots based on parameters, as for example a party. Then, the appointment is created. The appointment has characteristics such as nature of appointment, place of appointment.

TMF646Not yet availableNot yet available

16.0.1 

Change Management API

The Change Management API provides the standard integration capabilities between external applications and Change Management Application. The API consists of a simple set of operations that interact with Change Request in a consistent manner. A Change Request is an IT service management discipline.

TMF655

Not yet availableNot yet availableNot yet available

Not yet available

 

16.5.1 

Communication API

Provides a capability to create and send communications, notifications and instructions to Parties, Individuals, Organizations or Users.

TMF681

Not yet availableNot yet availableNot yet available17.5.0 

Customer Management API

Provides a standardized mechanism for customer and customer account management, such as creation, update, retrieval, deletion and notification of events.

TMF629

Not yet availableNot yet availableNot yet available17.0.1 

Partnership Type Management API

Standardized mechanisms for creating partnership types. It is one of the APIs involved in an onboarding process. Identifies a type of a partnership between parties, including the list of role types that are permitted (i.e Buyer, Seller, Developper). Role types may refer to agreement specifications to be signed by parties playing the role.
The API allows the retrieval, creation, update and deletion of partnership type and its owned sub-resources.

TMF668

Not yet availableNot yet availableNot yet available17.0.1 

Party Role Management API

A standardized mechanism for general party roles and includes operations such as creation, update, retrieval, deletion and notification of events. Notice that for the management of customers there is a specific Customer Management API.
Party Role management API manages the following data resources: PartyRole

TMF669

Not yet availableNot yet availableNot yet available17.0.1  

Payment Methods API

This API supports the frequently-used payment methods for the customer to choose and pay the usage, including voucher card, coupon and money transfer.

TMF670

Not yet available

17.0.1 

Product Catalog Management API

Provides a standardized solution for rapidly adding partners’ products to an existing Catalog. It brings the capability for Service Providers to directly feed partners systems with the technical description of the products they propose to them.

TMF620

14.5.1 

Product Inventory Management API

Provides standardized mechanism for product inventory management such as creation, partial or full update and retrieval of the representation of a product in the inventory. It also allows the notification of events related to product lifecycle.

TMF637

16.5.1 

Product Ordering API

Provides a standardized mechanism for placing a product order with all of the necessary order parameters. The API consists of a simple set of operations that interact with CRM/Order negotiation systems in a consistent manner. A product order is created based on a product offering that is defined in a catalog. The product offering identifies the product or set of products that are available to a customer, and includes characteristics such as pricing, product options and market.

TMF622

Not yet available

Not yet available

16.5.1 

Promotion API

Used to provide the additional discount, voucher, bonus or gift to the customer who meets the pre-defined criteria. Using promotion, the enterprise is able to attract the users and encourage more consumption, especially continuous purchases. Normally Promotion is not regarded as one type of product or product offering. It is often applied when the customer buys the product offerings with the price or amount surpassing the certain limit

TMF671

Not yet availableNot yet availableNot yet available17.0.1 

Quote Management API

The Quote API is one of the Pre-Ordering Management APIs. The customer Quote API provides a standardized mechanism for placing a customer quote with all of the necessary quote parameters.

TMF648

Not yet available

Not yet available

16.0.1 

Recommendation API

Recommendation API is used to recommend offering quickly based on the history and real-time context of customer. It is a real-time and personalized recommendation API. It is usually provided by e-commerce or BSS, CRM system in omni-channel.

TMF680

Not yet available

Not yet availableNot yet availableNot yet available17.5.0 

Resource Function Activation and Configuration API

This API introduces Resource Function which is used to represent a Network Service as well as a Network Function. The Network Service and Network Function class definitions and associations in TR244 (which, in turn, builds on concepts from the SID addenda on Logical Resource and Service) are utilized to define the Resource Function.

TMF664

Not yet availableNot yet availableNot yet available17.0.1 

Service Catalog API

The Service Catalog Management API allows the management of the entire lifecycle of the service catalog elements.

TMF633

Not yet available

 

Not yet availableNot yet availableNot yet available16.5.1 

Service Inventory Management API

The intent of this API is to provide a consistent/standardized mechanism to query and manipulate the Service inventory.

TMF638

Not yet available

 

Not yet available

Not yet availableNot yet availableNot yet available16.5.1 

Service Ordering Management API

The REST API for Service Order Management provides a standardized mechanism for placing a service order with all of the necessary order parameters. It allows users to create, update & retrieve Service Orders and manages related notifications.

TMF641

Not yet available

Not yet available

Not yet availableNot yet availableNot yet available16.5.1 

Service Qualification API

Service Qualification API is one of the Pre-Ordering Management APIs. Service Qualification API goal is to provide service availability at Customer location.

TMF645

 

 

16.0.1 

Service Quality Management API

Through this API, any Enterprise is able to access a Service Quality Management application and extract Service Level Specifications and associated Service Level Objectives (SLO) and their thresholds.

TMF657

Not yet availableNot yet availableNot yet availableNot yet available16.5.1 

Service Test Management API  

The Service Test API provides a standardized mechanism for placing a service test with all of the necessary test parameters. The API consists of a simple set of operations that interact with CRM/Service Management systems in a consistent manner. A service test is a procedure intended to check the quality, performance, or reliability of a service.

TMF653

Not yet availableNot yet availableNot yet availableNot yet available16.5.1 

Shopping Cart API

Standardized mechanism for the management of shopping carts. Including creation, update, retrieval, deletion and notification of event. Shopping Cart entity is used for the temporary selection and reservation of product offerings in e-commerce and retail purchase.

TMF663

Not yet availableNot yet availableNot yet available17.0.1 

Trouble Ticket API

Provides a standardized client interface to Trouble Ticket Management Systems for creating, tracking and managing trouble tickets among partners as a result of an issue or problem identified by a customer or another system. Examples of Trouble Ticket API clients include CRM applications, network management or fault management systems, or other trouble ticket management systems (e.g. B2B).

TMF621

14.5.1 

 

 

 

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